Terms and Conditions
1. Scope
These Terms and Conditions apply to all contracts for the purchase of digital products, in particular digital knitting and crochet patterns, offered through the website stricken-im-trend.com and concluded via Payhip.
The provider of the digital products is:
Kathrin Parlatan
Salitergasse 100
2380 Perchtoldsdorf
Austria
Email: info@stricken-im-trend.com
Website: www.stricken-im-trend.com
2. Subject Matter of the Contract
The subject matter of the contract is the purchase of digital content, in particular PDF files containing knitting and crochet patterns, as well as any supplementary digital content where applicable.
These are exclusively digital products. No physical item will be shipped.
3. Contracting Party and Conclusion of Contract
The presentation of products on my website does not constitute a legally binding offer, but rather an invitation to submit a purchase offer.
The actual ordering and payment process takes place via Payhip. The contract for the purchase of the selected digital product is concluded upon successful completion of the purchase process through Payhip.
The version of these Terms and Conditions published at the time of the order shall apply.
4. Prices and Payment Processing
All prices are stated in euros.
Payment processing takes place via Payhip and the payment methods offered there. In addition, Payhip's Terms of Use and, where applicable, the terms of the selected payment service providers shall apply to the technical handling of checkout, payment, and delivery. Payhip itself explains the checkout process and the related legal fields in its help documentation and Terms of Use.
5. Delivery of Digital Content
The digital content is generally made available immediately after successful completion of the purchase process, either as a download or through access provided by Payhip.
I make every effort to ensure that digital content is available without interruption whenever possible. However, temporary technical restrictions, in particular due to maintenance, third-party providers, or force majeure, cannot be completely ruled out.
6. Product Presentation and Product Images
I make every effort to present my products and content on the website as accurately as possible.
Product images are for illustrative purposes and may differ slightly from the actual appearance depending on screen settings, device, or technical implementation. In individual cases, digitally enhanced product images or product images created with the help of artificial intelligence may also be used for visual presentation. However, the relevant product description shall always be decisive for the subject matter of the contract, and not the visual presentation alone.
The digital patterns themselves are not altered by this; this notice applies solely to the visual presentation of the products.
7. Rights of Use
Upon purchase, you receive a simple, non-transferable right to use the purchased digital pattern for personal use.
In particular, the following is not permitted:
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sharing the file with third parties
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reselling the file
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publishing, reproducing, or distributing the pattern or parts of it
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using the pattern for the purpose of marketing or distributing it yourself as your own pattern or as a modified digital product
Unless expressly stated otherwise, the right of use is limited exclusively to the private use of the purchased file.
8. Copyright
All digital products offered, in particular patterns, texts, images, graphics, layouts, and files, are protected by copyright.
The purchase does not transfer ownership of any copyright. Only a right of use within the scope described in these Terms and Conditions is granted.
9. Warranty
The statutory warranty provisions shall apply.
I make every effort to create my patterns with great care. If a digital product should nevertheless be defective, the applicable statutory provisions shall apply.
A defect shall not exist in the case of minor deviations that do not impair the general usability of the pattern, or where problems are caused by the customer's individual technical requirements.
10. Liability
To the extent permitted by law, I shall only be liable for damages in cases of intent or gross negligence.
Liability for damages arising from injury to life, body, or health, as well as liability under mandatory statutory provisions, shall remain unaffected.
I do not accept liability for compatibility of the files with individual devices, software versions, or printer settings, provided that the file has been made available in a commonly used format and no express defect exists.
11. Right of Withdrawal for Digital Content
Consumers generally have a statutory right of withdrawal of 14 days from the conclusion of the contract in distance selling contracts. This also applies to digital content that is not supplied on a tangible medium.
However, the right of withdrawal may expire prematurely if:
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performance of the contract begins before the withdrawal period has expired,
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you expressly request that the digital content be made available immediately, and
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you acknowledge that by doing so you lose your right of withdrawal
12. Expiration of the Right of Withdrawal
Once delivery of the digital content has begun with your express consent and you have confirmed that you thereby lose your right of withdrawal, no right of withdrawal shall remain. This requires that the necessary declarations are properly obtained during the ordering process.
13. Refunds
Due to the nature of digital products, refunds are generally excluded after the digital content has been made available or after the download has started, to the extent permitted by law.
This does not affect statutory rights, in particular in the event of a valid withdrawal before the right of withdrawal expires, technical problems, defective files, or justified warranty claims.
14. Applicable Law
Austrian law shall apply, excluding the conflict-of-law provisions of private international law and the UN Convention on Contracts for the International Sale of Goods.
In the case of consumers who have their habitual residence in another country, mandatory consumer protection provisions of that country shall remain unaffected.
15. Dispute Resolution
I am neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
16. Final Provisions
Should any provision of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
